Right of Withdrawal Information
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
Mateo Kunert
Weststraße 1
06773 Gräfenhainichen
Deutschland
+49 1512 8781097
mateoku.ecommerce@outlook.com
by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample Withdrawal Form:
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
Mateo Kunert
Weststraße 1
06773 Gräfenhainichen
Germany
Email: mateoku.ecommerce@outlook.com
I/We () hereby give notice that I/We () withdraw from my/our (*) contract of sale of the following goods (*):
Ordered on: __________________
Received on: __________________
Name of consumer(s):
Address of consumer(s):
Date: __________________
Signature (only for notification on paper):